COVID-19 Update

WSCC’s Yellowknife and Inuvik offices are now open to the public. Our Iqaluit office is currently closed to the public and our employees are working from home. Our services are still available online or on the phone. Visit our COVID-19 page for important service updates, and the COVID-19 Resource page for essential tools for your workplace.

Return to Work Process

Return to Work Process

RTW Process for Workers
  • Step 1

    Get first aid and/or medical treatment

    • Get medical treatment or first aid as required; and
    • If necessary, your employer will provide transportation to a medical centre.
  • Step 2

    Report the Injury

  • Step 3

    Communicate and Collaborate

    • If unable to return to work immediately, tell your employer and keep them informed with regular communication;
    • Communicate at least every two weeks with your WSCC Case Manager to update them on your recovery; and
    • Participate in prescribed treatment and rehabilitation programs.


  • Step 4

    Identify Suitable Work

    • Work with your employer, health care provider, and the WSCC to identify suitable work and create a RTW plan; and
    • Contact WSCC as soon as you and your employer identify suitable work to discuss it with your Case Manager.
  • Step 5


    • Meet regularly with your employer to discuss progress, concerns, etc.;
    • Make any necessary adjustments to the RTW plan;
    • Continue to attend medical and rehabilitation appointments; and
    • Continue to maintain contact with your WSCC Case Manager to discuss progress.
  • Step 6


    • You recover and return to pre-injury job duties or new permanent modified duties.