What to Expect with Your Claim

If you get injured at work, the claims process helps determine your benefits. 
These benefits may include:

  • compensation for lost wages while you recover from a work injury;
  • medical care and other non-financial benefits;
  • permanent disability awards, like a pension;
  • return to work services, and
  • reimbursement for prescriptions and out-of-pocket expenses. 

There are four steps to the claims process:

1

Information Gathering

When you file your claim with the WSCC, sending in a completed Worker's Report of Injury form, a claim will be registered and WSCC claims staff will gather any other information required prior to a decision being made on your claim. This may include information from your employer and medical providers.

2

Claim Entitlement

The WSCC makes a decision to either accept or deny your claim. 

3

Benefit Calculation

If the WSCC accepts your claim, we calculate your benefits.

4

Ongoing Communication

You work closely with a WSCC Adjudicator or Case Manager throughout your recovery.

If we deny your claim and you disagree with our decision, you can request a review of this decision. Learn more about the review process.

 

Brochures

You can learn more about the claims process by viewing the Claims Process Map.