Teaser
Working in the service industry often places you directly with the public, this can be wonderful, but it also increases possibility of violent incidents in the workplace. Violent incidents can occur without warning. The incidents can be between a customer or criminal and a worker, between workers, or between a worker and the employer. Often the incidents take the form of verbal harassment, which may not have physical consequences, but can cause anxiety and depression for the worker. Serious violent incidents are rare, but can be severe.
